Who This Course is For
Anyone who handles aggression or anger in any of it’s forms will benefit from this training. This course will also benefit any staff who wish to discover root causes of anger and learn innovative approaches for managing that anger.
Content
- Identification of triggers
- Phases and escalation of anger
- Assertiveness and it’s place in managing anger
- Putting together a plan of action
- Reframing responses
- Symptoms of anger
What you can expect from the course
Upon successful completion learners will:
- Have the ability to recognise the beginning signs of anger
- Learn how to act rather than react in response to anger
- Define anger in all of it’s forms
- Differentiate between times when anger is okay and other times when it is not
- Have developed many skills and coping strategies to manage the anger effectively
- Have a greater understanding of mind-body connections
Both individual and group exercises are used to ensure participation and maximum learning potential is reached.
Evaluation
Delegates are invited to evaluate each day of the course via group and individual evaluation
Cost
£100 per person
Contact
Enquire about this course by contacting Lisa Jazani on 029 2009 2222 or email lisa@prismtraining.co.uk