Who This Course is For
Most people confuse aggressive behaviour with assertive behaviour—this workshop will equip people who wish to improve their interaction and get the best from people.
This course is targeted and ideal for individuals who are looking for ways to communicate more effectively in all types of relationship and cope with demands made by others.
Content
- What is assertiveness
- 3 types of behaving - Passive, aggressive & assertive
- Choice and Win / win behaviour
- Sending assertive messages
- Enhancing communication
- Getting the best from people and yourself
What you can expect from the course
You can expect delegates to have a day discovering what behaviour type they adopt right now and how to adjust to a much more assertive style. Each delegate will leave knowing how to apply assertive behaviour to their current role and work in a much more positive way getting best results from people and situations.
Group exercises and individual involvement maximise learning in this hand’s on workshop.
Evaluation
Delegates are invited to evaluate each day of the course via group and individual evaluation
Cost
£100 per person
Contact
Enquire about this course by contacting Lisa Jazani on 029 2009 2222 or email lisa@prismtraining.co.uk