For more details on any of our courses click on the course title or give us a call.
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This course is targeted and ideal for individuals who are looking for ways to communicate more effectively in all types of relationship and cope with demands made by others.
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This course is aimed at managers and supervisors who deal with staff and have to handle interpersonal difficulties and conflict
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This course is designed with management in mind. Mangers are often called on to present and speak publicly. Any managers who are asked to speak publicly or to present in front of people will benefit immensely from this course.
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This course is designed for anyone who currently or will be involved in recruiting staff for roles from internal promotions to external recruitment from placing an advert to deciding who to employ
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This course is designed for managers, supervisors or anyone who wants to raise the confidence and competence of their staff and provides a basis for progressive communication. This course will allow them to assist people is developing their skills in a positive and proactive way.
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This course is for anyone who has to present publicly whether that be public speaking or presentations.
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This course is invaluable for all individuals and organisations who deal with any kind of conflict. Front line staff, HR and management will all benefit greatly.
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This course is invaluable for all individuals and organisations who deal with any kind of conflict. Front line staff, HR and management will all benefit greatly. This course will also benefit any organisation in deciding whether to use mediation as a form of conflict management.
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This course is intended to support management, front line staff or anyone who is required to deal with challenging behaviour. The course allows for both the learning and the practice of techniques that are vital when dealing with most forms of challenging behaviour.
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This course is intended to support front line staff who deal with challenging behaviour from young people. Not designed to support those dealing with individuals with developmental disabilities or mental illness.
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Anyone who handles aggression or anger in any of it’s forms will benefit from this training. This course will also benefit any staff who wish to discover root causes of anger and learn innovative approaches for managing that anger.
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This course is intended to introduce Family Group Conferencing to new co-ordinators, advocates and other service providers likely to attend a family group conference.
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This course is targeted at individuals and groups who wish to improve their communication skills giving them invaluable interpersonal skills that can translate to the workplace.
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This course is targeted for year 5 & 6 Primary school children. These are a group of carefully selected children who will act as peer mediators helping tackle conflict in the playground.
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This course is targeted for young people who be involved in both setting up and implementing a peer mediation initiative to tackle bullying and conflict in school.
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